Where can I find information on training for stewards, supervisors and safety officers

It is the responsibility of sport ground management to ensure that all safety personnel are trained and competent to undertake both their normal duties and their roles under the management’s emergency and contingency plans..

Training must be conducted by occupationally competent persons using suitable training resources and material that will provide the relevant underpinning knowledge to satisfy the requirements of the National Occupational Standards for those relevant vocational qualifications. 

The National Occupational Standards (NOS) in Spectator Safety for stewards, supervisors and safety officers has been determined and published by SkillsActive.

Spectator Safety has standards at three levels:

Level 2 Stewards
Level 3 Supervisors
Level 4 Safety officers

Awards are available as either a Vocational Qualification (VQ) or as a National Vocational Qualification (NVQ).

Only bodies accredited by the Qualifications and Curriculum Authority (QCA) may award these spectator safety qualifications. If you require any information on local approved centres or training providers please contact one of the awarding bodies.

Spectator Safety Qualification Framework

Qualification Framework For Spectator Safety Level 2

Candidates Must Achieve All of the Following Units

C29 Prepare for spectator events

C210 Control the entry, exit and movement of people at spectator events

C211 Monitor spectators and deal with crowd problems

C237 Help to manage conflict

A52 Contribute to the work of your team

C35 Deal with accidents and emergencies

• The following unit is additional to the above qualification (it is not necessary to complete this unit to achieve the qualification but it is available for candidates working in appropriate job roles).

C238 Control and detain people at a spectator event for action by the police

Qualification Framework For Spectator Safety Level 3

The qualification consists of 6 units, and is made up of 4 mandatory and 2 optional units.

Mandatory Units:
The candidate must complete the following:

C212 Prepare stewards and venues for spectator events

C213 Maintain stewarding in designated areas and deal with spectator problems and emergencies

C35 Deal with accidents and emergencies

A324 Develop productive working relationships with colleagues

Optional Units:
The candidate must complete two of the following:

A21 Support the efficient use of resources

A323 Manage your own resources and professional development

A41 Manage information for action

C237 Help to manage conflict

C238 Control and detain people at a spectator event for action by the Police

C33 Work with others to improve customer service

Qualification Framework For Spectator Safety Management Level 4

The qualification will consist of 9 units, and is made up of 7 mandatory and 2 optional units.

Mandatory Units:
The candidate must complete the following:

C216 Plan for the safety of people attending a spectator event

C217 Ensure the safety of people attending a spectator event

A11 Assist the organisation to develop and implement policies

A323 Manage your own resources and professional development

A311 Develop productive working relationships with colleagues and stakeholders

A42 Provide information to support decision making

A321 Provide learning opportunities for colleagues 

Optional Units:
The candidate must complete two of the following:

A22 Manage the use of physical resources

B218 Encourage innovation in your area of responsibility

A319 Recruit, select and keep colleagues

A320 Allocate and monitor the progress and quality of work in your area of responsibility

A43 Facilitate meetings

A57 Provide advice and support for the development and implementation of quality policies

A56 Implement quality assurance systems

A58 Monitor compliance with quality systems

A44 Manage a project

Links to awarding bodies

CITY AND GUILDS

http://www.cityandguilds.com/cps/rde/xchg/SID-0AC0478D-0381B467/cgonline/hs.xsl/17904.html

1st 4 Sport

http://www.1st4sportqualifications.com/candidates/qualifications/qualificationbin/CEMS.htm 

http://www.1st4sportqualifications.com/centres/ourqualifications/qualificationbin/CEMS.htm

EDEXCEL

http://www.edexcel.org.uk/quals/nvq/sport/2/spectator-safety/

NCFE

http://website.ncfe.org.uk/index.php/root/qual-details?scheme=100-6163-0

Skills Active

http://www.skillsactive.com/